Staff

Dr. Erica Ou, DVM, Medical Director

Dr. Ou serves as the Medical Director at Dobbins Village Veterinary hospital, where she leads the veterinary team with a commitment to excellence in canine and feline care. She earned her undergraduate degree in Animal Science from the University of Arizona and completed her Doctor of Veterinary Medicine at Midwestern University in 2019. With a passion for preventive medicine and client education, Dr.Ou values strong partnerships with pet owners to guide them through every stage of their pet’s life. Fluent in English, Cantonese, and Mandarin, she strives to provide inclusive and personalized care to all families.

At home, Dr.Ou enjoys the company of her two beloved cats, Hooba and Bimi, and treasures their daily cuddle sessions. In her free time, she loves traveling the world and experiencing different cultures and lifestyles, which inspires her compassionate approach to veterinary leadership and care.

Jennifer, Hospital Director

Jennifer has worked in veterinary medicine since 2007 and has never looked back since; her passion in the veterinary field started with exotic pets and emergency medicine. She has been a dedicated pet owner of many different animals throughout her life: from horses to rats and dogs to cats. Currently Jennifer has a Cane Corso mastiff named Kiddy, two Ball Python snakes (Lucille Ball Python and Pumpkin Pied) and multiple black and white cats at home. In her spare time, she enjoys spending time with her family as well as hiking, fishing and anything outdoors.

Liliana, Client Services

Liliana was born in Ciudad Obregón, Mexico, and raised in Phoenix, Arizona, as the second youngest of five siblings. She’s also the proud “big sister” to six dogs, including Hana, Jasmine, and several puppies from her parents’ litters. Since 2021, Liliana has worked as a CSR in the veterinary field, inspired by her best friend, a Certified Veterinary Technician. She’s passionate about helping pets and looks forward to continuing to grow in her career.

Giovanna, Technician

Giovanna is an Arizona native with a passion for animals since childhood. Growing up, she was surrounded by horses, chickens, dogs, and cats, so it’s no surprise she pursued a career in veterinary medicine. After earning her certification in veterinary assisting last year, Giovanna is now more than halfway through her degree in animal science. When she’s not working, Giovanna loves spending time with her furry and scaly friends. Her pets include Tony the red-eared slider turtle, Mica the three-toed box turtle, her chicken, Kida, her dog, and Sage, her cat. Giovanna prioritizes self-care and enjoys outdoor activities, making time for the things that bring her joy and balance in life. With her degree nearly complete, Giovanna is excited to continue making a difference in the lives of animals and their owners

Jasmin, Technician

Jasmin has completed school to become a Veterinary Assistant and will continue to go back to school to become a Certified Veterinary Technician. Her love of animals is so strong she couldn’t find a passion in other jobs. She also loves going to car shows and showing off her car outside of work for fun! She wants to continue working with all kinds of animals and owning as much as possible one day.

Alicia, Customer Service Representative

When you walk into our clinic, Alicia is often the first smiling face you’ll see. As a newly introduced veterinary receptionist, she enjoys building relationships with clients, keeping schedules running smoothly, and making sure pets and their owners feel welcome and supported just as a family would. She combines organization and empathy to support clients during routine visits and challenging moments alike. She believes every pet deserves kindness from the moment they walk through the door until the time they leave.

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Dobbins Village Veterinary Hospital Support Center

A Village of Care Beyond Compare

Resources

Hours

Open Mon - Fri 7am - 7pm & Sat 9am - 3pm

3536 W Baseline Rd Suite 128
Laveen Village, AZ 85339

Payment Options

  • Cash
  • Credit Card
  • CareCredit
  • Trupanion

Pet Rescues

This is a list of rescues that we support and help.

Dog Parks

Several dog-friendly parks and restaurants in the area.

  • Cesar Chavez Dog Park
  • 7858 S 35th Ave
  • Laveen Village, AZ 85339
  • Esteban Dog Park
  • 3345 E Roeser Rd
  • Phoenix, AZ 85040
  • Margaret T. Hance Dog Park
  • 323 W Culver St
  • Phoenix, AZ 85003

Payment Help

If you are in need of a payment plan or financial assistance with your pet’s medical care you may contact some of the following resources for assistance. We offer payments plans with no interest financing for 6 months through Care Credit.